Alexa decided to go with the combined solution of Tyler Technologies’ CMS and nCourt’s payment processing.
The process of integrating two unique applications with connected business processes may at first seem overly complicated, but with nCourt, the process was smooth and easy. nCourt has had a very successful track record of integration with dozens of case management companies, including Tyler Technologies.
nCourt had been processing electronic payments for Reno Municipal Court since 2009. In 2011, the court implemented Odyssey, Tyler Technologies’ case management system. Alexa informed Tyler that they would be integrating with nCourt ‘s payment processing system “because nCourt has always been responsive to our requests and they provide great customer service. nCourt’s staff continues to provide new services at our request and I really like working with them.”
Reno selected nCourt’s Premium Solution‚ a unique payment service that supports two-way integration with any case management system. This distinct and highly dynamic service enables the court to automatically upload payment transactions in real time‚ improving speed and efficiency while significantly reducing the margin for error.