The Gwinnett County Recorder’s Court turned to nCourt, the leading independent payment processing solution for government agencies for help.
In Gwinnett County, nCourt partnered with Journal Technologies, Inc., creator of the eCourt case management solution, to seamlessly integrate its payment software with eCourt. nCourt and Journal Technologies worked together to create an integrated system that met all of Gwinnett’s needs. Chris Forslund, Journal Technologies’ Senior Implementation Consultant, said the collaboration helped the project move faster and reduced stress for the client. He said “It’s especially refreshing to work with a payment processing solution that understands how courts work.”
nCourt offers a variety of payment services, all free of charge to the courts they serve. Gwinnett selected nCourt’s Premium Solution, which allows staff to upload payment transactions in real time. All payments are automatically recorded in the court’s eCourt CMS to ensure payments are complete and helps citizens avoid potential delays and additional penalties. Additionally, the Premium Solution gave Gwinnet access to nCourt’s Citizen Payment Center, a bilingual U.S.-based call center to serve citizens and answer questions about payments.
nCourt and Journal Technologies worked together to ensure the implementation went smoothly, by providing onsite support before going live.