Securing Payment Data

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Recent data breaches such as Equifax, Kmart, and Verizon, among others have captured global headlines, putting data security concerns at the forefront of people’s minds. These massive breaches spotlight the need for greater security across all business sectors — private and public. The digital information age provides consumers with many conveniences, especially when it comes to electronic payment processing. But regardless of whether individuals are paying in person or online, securing payment data is of the utmost importance.

What are some of the baseline security measures for payments?

Flexible payment options benefit both courts, governments, and the public, enabling quick and timely fee and fine payment processing through multiple convenient methods. However, most people feel more comfortable taking advantage of online and in-person payments, especially when knowing that security measures are in place to protect sensitive payment data.

So what measures are necessary and what are the benefits of choosing secure payment methods? A payment processing solution that keeps security top of mind helps to ensure compliance with necessary regulations, gives confidence and peace of mind for users, and prevents costly and damaging data breaches. To understand these benefits, courts and government agencies should become familiar with some of the common security measures for payment processing solutions — used in both private and public sectors. Below are common security measures that include Payment Card Industry (PCI) compliance, encryption, tokenization, point-to-point encryption (P2PE), and EMV (Europay, MasterCard®, Visa®) technology:

  • PCI compliance — Payment card companies maintain and enforce the security standards that determine PCI compliance for any company that stores, transmits, or processes cardholder data. These standards are in place to ensure consumer information remains secure. There are four levels of compliance, and as our previous blog “What is PCI-DSS Compliance?” mentions, the greater the number of credit and debit card transactions an organization conducts, the higher level of compliance they have to achieve. The highest level is Level 1 PCI compliant, which enforces the strictest standards and includes a yearly onsite review by an international auditor and a network scan by an approved vendor.
  • Encryption — A secure payment solution will employ encryption for better protection of payment data. This technology obscures all payment data, so it is unreadable to any person or device without the associated decryption keys.
  • Tokenization — As explained on our website, when card information needs to be retained for future transactions, tokens are used instead of cardholder data. Since each transaction is unique, encrypted card data stored from a previous transaction is unusable. So, when a transaction is performed, the bank or payment processor may return a token, which can be stored and used at a later date for subsequent transactions, and tokenization technology is also available with EMV card reader devices. Most importantly, the token cannot be reversed to retrieve any cardholder data.
  • P2PE Point-to-point encryption (P2PE) is a standard established by the PCI Security Standards Council. Certified P2PE devices use algorithmic calculations to encrypt the sensitive cardholder data at the point of interaction (POI) and the encrypted, indecipherable codes are sent only to the payment processor for decryption. Also, to maximize the security of the payment data, the management of encryption keys is completely invisible and never made available to businesses accepting payments.
  • EMV EMV created a global standard to ensure that point-of-sale (POS) terminals were compatible with chip-based payment cards. By utilizing a layered approach that includes both encryption and tokenization, EMV delivers solid protection for cardholder data using the dual technology. More businesses are implementing EMV-enabled terminals for acceptance of chip-based credit and debit card transactions because of its security protection at consumer- and business-level exchanges. The chip cards create a new and unique code for each transaction at the POS, which is used for that specific transaction only. If a hacker breaches the POS and steals the data, it will be rendered useless. EMV will continue to play a significant role in decreasing the amount of card-present fraud in the U.S.

Keep data security a priority

Providing businesses with flexible payment options comes with the responsibilities and challenges of securing their payment data. This undertaking can be overwhelming and complex. To ensure your processing environment is as secure as possible, seek out payment services providers who keep security top of mind, and have the reputation, experience, and knowledge to implement secure and compliant-driven processes.

Offering peace of mind to courts and government agencies, nCourt maintains PCI-DSS Level 1 certification as well as other security compliances and best practices. To learn more, visit us online or contact us today.

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How CMS Integration with Payment Processing Benefits Courts

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Integrating your case management system (CMS) and payment processing solution might seem intimidating or complex. For instance, many government agencies are challenged with fragmented data, costly manual processes, delayed ticket notifications, cross-functional roadblocks, and inconsistent public access points. CMS integration does not add to the problem; rather, it is the solution to the problem.

CMS Integration Helps You Do More with Less

Many courts face decisions around implementing the best payment processing solution and CMS to effectively support its expanding operations. Even courts with access to sophisticated technologies can quickly become entangled with a complex application landscape. An effective CMS integration benefits courts and simplifies payment processing in the following ways:

  • Helps to improve the accuracy of records and citizen data.
  • Performs consistently so that administrators can rely on the data without question.
  • Aids in reducing cash handling and accounting errors.
  • Provides the ability to automate reconciliation.
  • Enables integration with multiple platforms, including cash, check, ACH, mobile payment, custom-branded payment sites, and off-premise payment locations.

Court and government administration is a stressful profession. With limited staff and budgets, it can be hard for agencies large and small to find the bandwidth needed to efficiently serve citizens. Finding a payment processing solutions that easily integrates with a CMS provides courts with the means to handle reporting, reconciliation, and payments in a convenient and efficient manner.

An Overview of CMS Integration Benefits

The promise of CMS integration with payment processing is alluring to many courts; however, they fear a steep learning curve along with a misunderstanding of the complexities associated with integrating a new system. Regardless of your current CMS or financial software system, a reliable provider will offer a flexible payment solution that integrates seamlessly, making reporting, reconciliation, and payments easy and secure for you and your staff.

Payment processing integrated with CMS or financial management software offers a host of benefits:

  • From citation origination and case processing to accepting payments, integrating applications saves money and improves results.
  • Integration with existing software is easy and can be configured to best suit a variety of setups, including web and cloud-based, hosted, on-premises, mainframe, and client-server integrations.
  • A knowledgeable and experienced solution provider will offer support, even if you decide to upgrade or change your system provider.

As a result of the widespread technology improvements in the payment processing industry, nCourt is helping to reshape how courts and government agencies approach their operational challenges. We achieve this with multiple integration options that improve the speed, accuracy, centralization, and security of data exchanged between payment and CMS platforms.

CMS Implementation is Hard … But Integration Can Be Easy

CMS with payment integration benefits an entire court system including its citizens; however, many courts are operating on an “if-it’s-not-broken, don’t-fix-it” mentality that relegates them to an understaffed, overburdened mode. Fear of technology constraints—and change in general—are causing courts of all sizes to miss out on the many benefits a CMS integration can provide. This type of integration enables you to more proficiently serve citizens with the resources on hand—doing a better job more effectively and with less effort. Don’t miss out! Simply request your free payment processing demo to see how we can help!
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