Departments

Innovative Payment Solutions and Services for the Public Sector

The public sector is increasingly relying on technology to optimize efficiency and provide constituents/citizens with enhanced public-facing services and support. The modern citizen wants better, faster, and easy access with online and mobile payment engagement compared to physically visiting government locations. nCourt understands these challenges and has helped government agencies to develop strategic roadmaps to modernize and digitally transform their technology for greater payment acceptance.

Offering a full suite of ERP, partial-integration, and non-integrated solutions, nCourt streamlines intricate payment functionality and business intelligence that must be synchronized across multiple departments, third-party solution providers, and payment channels that are made up of unique business rules and compliances.

Our solutions are designed to fit any size government orginization for single departmental administrative management and complex infrastructures with dependencies across multiple departments and business functions. Partner with nCourt to increase efficiency, reduce cost, and improve the overall customer experience.

Public Sector Payment Solutions and Services

Courts

The court system is made up of complex and multiple departments that span across the jurisdiction, authority, and responsibilities that also vary from state to state, case types, court processes, compliances, and case management systems (CMS).

Being able to service and support these intricate requirements is no simple task. And sometimes for citizens, it can be difficult to understand the role of the court and how to access the services they need to ensure they are sending payments to the right location and office.

With our custom API architecture and technology stack, nCourt partitions its payment components with configurable business rules of the court services so that citizens can easily navigate and access the information they need. In addition to our robust payment options, courts can improve access to justice with complete reporting and tracking functions that support non-payment related infractions and penalties, such as community services, DUI classes, anger management, and other court-mandated restitution.

Licensing & Registration

Every state has its unique government agency that manages the license and registration of millions of legal documents for businesses and individuals that need access to important government filings and renewals.

The right solution for each specialty may require a complete ERP system integration, a partial integration, and a stand-alone integration without a back-office interface. Supporting a wide variety of all three options, nCourt offers dynamic payment solutions to reduce the time-consuming process of paper-based workflows and transforming them into electronic processes – saving time and money.

Tax & Treasury

Tax administration agencies require solutions and services to accurately manage, collect, and report massive amounts of sensitive data, especially during high peak tax season. Online payments can be made for any IRS form such as 1040, 1040ES,4868, installments, extensions, and interfaces with the assessment and collection systems – which is critical for real-time changes to tax bills.

Our tax solution enables the safe collection and confirmation of tax payments via the internet or other electronic methods, as well as centralizing comprehensive billing and assessment data across multiple tax office workflows to improve the efficiency, transparency, and reduce cost.

Utilities & More

Utility companies must maintain effective management and real-time reporting of their customer’s billing cycle, price variance, and account information. With our custom API architecture and technology stack, nCourt can seamlessly and securely integrate with customer management systems, third-party metering infrastructures, and user interfaces to provide a comprehensive payment and billing information to staff, businesses and homeowners. Our utility solutions come with a wide variety of online and mobile payment options such as split-payment, shopping cart, digital wallets for added flexibility, convenience, and greater control of their energy usage.

By accepting payments on our complete PCI-certified platform, we provide a robust suite of bill presentment services with configurable rules-based components required for regulatory billing and taxes. Utilize a proven payment platform to enhance your electronic payment channels while boosting efficiencies, reducing cost, and improving the overall customer experience.

See how nCourt can help you improve service to your citizens, grow your revenue, and increase your efficiency.

We are excited about showing you a solution that provides the best user experience for your citizens combined with best-in-class service for you. Let’s schedule a time to get together – we’re looking forward to it already.

If you are interested in scheduling an nCourt demo at your convenience, please fill out and submit the form.

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Civil eFile

Improve customer experience by eliminating costly trips to the government locations with nCourt’s eFiling services. We support a wide variety of online documents for the services you provide at your court or agency. Save time and cost associated with handling paper filing using our easy step-by-step and intuitive navigation features. Individuals, attorneys, and agencies can easily access the eFiling portal 24/7 online and make convenient payments with Visa, MasterCard, Discover credit and debit cards, and American Express.

Types of eFiling Documents

  • Alarm Systems
  • Building Permits
  • Child Support 
  • Commercial / Consumer Claim  
  • Landlord / Tenant 
  • Liens and Foreclosures 
  • Small Claims
  • Taxes – Property, Corporate, Individual 
  • Writ of Possession and much more

Features & Benefits

  • Save time and cost 
  • Reduce average filing time
  • Enhanced detailed reporting and exportable data 
  • Simple downloadable consolidated reconciliation statement

Child Support

There can be many obstacles when it comes to child support obligations such as restricted budgets, limited resources, along with possible wage garnishment and other mandated compliances that vary from state to state. The main goal is to ensure funds are disbursed safely and accurately to the children and families that rely on the financial resources.

nCourt’s payment solutions provide simple payment options and payment plans to ensure court-ordered compliance is met.

Features & Benefits

  • Streamline and speed processes and lower costs 
  • Reduce burden with a wide variety of payment methods and plans 
  • Maintain accurate and reliable payment reporting and records 
  • Compliance with NACHA and ACH network regulations

Probation & Juvenile

Provide easy and flexible payment services that are designed to work with probation terms and specific juvenile programs. nCourt provides payment solutions and services that help with meeting court-ordered financial obligations. Individuals and parents can access online payment options in the convenience and privacy of their homes. With simple payment plans and recurring payment options, courts can provide greater flexibility to citizens and enhance access to justice for effective public engagement.

Features & Benefits

  • Improve collections with 24/7 online payment acceptance
  • Includes reporting for community service hours and/or credits 
  • Maintain accurate records of payment transactions 
  • Supports payment modifications for deferred or installment payments

Fines & Assessments

Our payment solutions are driven by configurable workflows that are designed to consistently support rules-based requirements for court dates, judgments, printed documents, and payment compliances for fines and assessments. Easily manage and process payments using our robust reporting portal with simple dashboard features that provide safe and reliable transaction information every time you need it.

Features & Benefits

  • Increase your bottom line with a no-cost payment program
  • Improve collections with 24/7 online payment acceptance 
  • Bilingual call center with live agents and extended hours support 
  • Streamline accounting/audits with automated reconciliation tools 
  • Improve engagement with email and text outbound notifications
  • Multi-payment channels enhance overall customer experience

Restitution

Specifications regarding how restitution payments are calculated, how often payments need to be made, the minimum amount to be paid, who receives the restitution funds, and also if restitution can be paid by performing services are all unique from state to state and jurisdiction.

Our payment solutions are configurable to support these unique requirements and workflows for monetary-based and non-monetary court-ordered restitutions. Whether manage through the probation department or under community supervision, use our comprehensive payment solution can track detailed restitution payment transactions required for reporting.

Features & Benefits

  • Improve collections with 24/7 online payment acceptance 
  • Includes reporting for community service hours and/or credits 
  • Maintain accurate records of payment transactions 
  • Supports payment modifications for deferred or installment payments

Fines & Fees

Broadening the public reach is more crucial than ever before, and keeping up with payment requirements and technology is something that cannot be eliminated from courts and government agencies. With rules-based configuration for integrated and non-integrated payment solutions, nCourt provides intuitive payment sites to manage all types of fines and fees online for courts (e.g., county, municipal, circuit, district, and superior, etc.) and government agencies of every size and population. 

Through nCourt’s dynamic websites and bilingual call center with live friendly agents, your constituents and citizens can pay fines, fees, and more using any major credit or debit card with no processing costs to you.

Features & Benefits

  • Increase your bottom line with a no-cost payment program
  • Improve collections with 24/7 online payment acceptance
  • Bilingual call center with live agents and extended hours support
  • Streamline accounting/audits with automated reconciliation tools
  • Improve engagement with email and text outbound notifications
  • Case management system (CMS) integration and real-time reporting 
  • Multi-payment channels enhance overall customer experience

Bonds

Improve collections and public satisfaction by offering convenient ways to pay for court-ordered obligations. nCourt simplifies the financial process and manage bond payments directly from your system. Individuals can make convenient payments online from any location with internet connectivity.

Features & Benefits

  • Improve collections with 24/7 online payment acceptance
  • Individuals can make payments with a credit or debit card
  • Support multiple payment plans including jail and community service restitutions

Traffic Citations & Parking Tickets

Use integrated and non-integrated payment solutions to collect payments for traffic and parking tickets. We offer a no-cost, hassle-free payment program that improves operational efficiency and enhances cash flow. By using the web, mobile, bilingual IVR, and call center with live friendly agents, multiple payment channels improve the faster collection of payments and provide greater flexibility and convenience that enhances the overall customer experience.

Online Payment Convenience:

  • Record search by case/citation number – no location codes needed
  • Accept payment terms with the click of a button
  • View single/multiple citation amounts in the system
  • Key in amount with listed “minimum” payment options
  • Select opt-in feature for notifications and reminders
  • Accept multiple payment type options

Features & Benefits

  • Streamline the entire billing cycle with 24/7 online payment acceptance
  • Use a secure billing payment platform that is backed by a complete PCI-certified solution with encryption, tokenization and fraud prevention components
  • Efficient billing and payment services for utilities of all sizes, support CIS, MDMS and OMS platforms – including nCourt’s suite of services
  • Enable customers to control and update their payment options, and maintain payment details and history – enhancing customer engagement
  • Real-time reporting and tracking for accounting and audits
  • Supports and handles any combination of rates and regulatory services

How To Make A Payment

No. Payments cannot be made from this website. You must use the payment options available from the court or business that gave you the citation/billing statement.

Look for any payment information you received on the citation/billing statement you received from the court or business. You can also visit their website to see if they accept payments online, over the phone, or on-site at their office location.

If you cannot find a payment page on the court or business’s website, look for payment information that may be listed on your citation/billing statement. Other payment options may include phone payments or payments onsite.

Waste Management

Allow customers to make one-time payments or enroll in automatic billing for large garbage items, commercial, and residential waste management services. With complete bill presentment capabilities, we provide configurable payment workflows with your waste management system to securely handle the entire billing cycle for payment acceptance via web, mobile, and bilingual IVR. With a suite of comprehensive real-time transaction reporting, customers gain valuable oversight of their billing cycle for payments, refunds, and detailed account information.

Features & Benfits

  • Streamline the entire billing cycle with 24/7 online payment acceptance
  • Use a secure billing payment platform that is backed by a complete PCI-certified solution with encryption, tokenization and fraud prevention components
  • Efficient billing and payment services for large trash services
  • Enable customers to control and update their payment options,
    and maintain payment details and history – enhancing customer engagement
  • Real-time reporting and tracking for accounting and audits

Parks & Wildlife

Provide a positive experience for visitors, whether you collect park entrance fees, provide online reservations, and other park and recreation services. nCourt provides modern solutions to help state parks operate efficiently and provide flexible and safe payment options for park visitors. Improve operational efficiencies to increase park visitations, and revenue with online payment acceptance.

Features & Benfits

  • Integrated online payment solution and services
  • Secure and safe dashboard reporting to easily view, report, and export data
  • Automate payment workflow to reduce cost and staff resources
  • EMV-enabled point of sale devices
  • Increase revenue with multiple payment channels for the web, mobile and IVR payment
  • Increase visitor satisfaction with robust payment types for credit, debit, and digital wallets
    options provide added convenience to the public

Land Records

Effectively manage, track, and report the status of legal documents associated with land records management. By centralizing data electronically, you reduce the time, cost, and risk associated with maintaining and archiving legal documents and associated services. Consolidated data provides the added convenience for the staff and the public to access accurate and reliable information and ensures the easy filing and recording of property and personal filing records with streamlined efficiency.

Features & Benfits

  • Electronic data improve the safeguarding and archiving of records
  • Centralized data improves efficiencies, accuracies, and accessibility for staff and public access
  • Supports and streamlines the records management process for deeds, mortgages, and other types of property and personal filing records
  • Robust payment options provide added convenience to the public

Utility Bills

nCourt’s bill presentment software handles utilities of all sizes for water, gas, and electricity. Our streamlined payment solutions offer complete end-to-end integration for business and homeowner payment acceptance requirements and processes. With a suite of comprehensive data tools, customers gain valuable oversight of their billing cycle for payments, refunds, tracking, and reporting of historical and real-time energy usage –ultimately helping them to better understand and control energy consumption.

With robust payment features like split payment, shopping cart, and recurring payment options, customers have access to better payment flexibility, convenience, and account information to enhance customer engagement.

Features & Benefits

  • Streamline the entire billing cycle with 24/7 online payment acceptance
  • Use a secure billing payment platform that is backed by a complete PCI-certified solution with encryption, tokenization and fraud prevention components
  • Efficient billing and payment services for utilities of all sizes, support CIS, MDMS and OMS platforms – including nCourt’s suite of services
  • Enable customers to control and update their payment options, and maintain payment details and history – enhancing customer engagement
  • Real-time reporting and tracking for accounting and audits
  • Supports and handles any combination of rates and regulatory services

Waste Management

Allow customers to make one-time payments or enroll in automatic billing for large garbage items, commercial, and residential waste management services. With complete bill presentment capabilities, we provide configurable payment workflows with your waste management system to securely handle the entire billing cycle for payment acceptance via web, mobile, and bilingual IVR. With a suite of comprehensive real-time transaction reporting, customers gain valuable oversight of their billing cycle for payments, refunds, and detailed account information.

Features & Benfits

  • Streamline the entire billing cycle with 24/7 online payment acceptance
  • Use a secure billing payment platform that is backed by a complete PCI-certified solution with encryption, tokenization and fraud prevention components
  • Efficient billing and payment services for large trash services
  • Enable customers to control and update their payment options,
    and maintain payment details and history – enhancing customer engagement
  • Real-time reporting and tracking for accounting and audits